Dear customer,

Thank you very much, we have received your complaint.

Please proceed as follows:
Please disassemble ALL lock components INCL. wiring, from your safe.

Send them to us for error analysis to the following address:

Lock4Safe B.V.
Warehouse Germany
van-Houten-Straße 1
47533 Kleve

You have service questions?

Please contact us!

Phone: +49 (0)2821 973690

Thank you very much!
Your Lock4Safe service team